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TERMS OF USE

Terms of use, privacy policy, instructions for deleting data on the SUPERSITTER.BG platform 

 

1. Terms

1.1. Administration. FAMILY PROJECT OY is the platform administrator. Address: 02700 Kauniainen, Finland. Company registration number FI31324374. Administrator - carries out his activities as an administrator of the SUPERSITTER.BG platform and an intermediary between users.

1.2. Anonymous user. He/she is a natural person who uses the administrative services of the Website without registration.

1.3. Personal data. Any type of information that can be used to identify the person; it can be any information about an already identified natural person.

1.4. The website. The website WWW.SUPERSITTER.BG managed by the Administration.

1.5. Membership fee. It is a fixed fee from the Administration. If Users pay this fixed fee, they have the right to use additional functions of the SUPERSITTER.BG platform.

1.6. Privacy Policy. Procedure presented on the Website for the management of personal data submitted by the User to the Website Administration. If the User uses the SUPERSITTER.BG platform, it is considered that he/she accepts the management of the Buyer's personal data and confirms that all submitted information and all personal data are true and genuine.

1.7. The SUPERSITTER.BG platform. A system owned, maintained and managed by the Administration. This system is on the website through which Users can find helper/service provider (babysitter, domestic helper, pet sitter and teacher) or suitable job for helpers.

1.8. Rules. The rules for the SUPERSITTER.BG platform regarding the terms of use are the terms of use defined by the SUPERSITTER.BG platform, the legal relations between the Users of the Website and the Administration, as well as between the Users themselves. The user must accept the rules if he wants to use the services of the Administration.

1.9. User. An individual over the age of 18, duly registered on the Website for the purpose of finding an assistant or a job.

1.10. User profile. User data available on the SUPERSITTER.BG platform, consisting of Personal data submitted by the User himself/herself.

 

2. FUNCTIONING PRINCIPLES OF THE SUPERSITTER.BG PLATFORM 

2.1. On the SUPERSITTER.BG platform, the Administration facilitates the connection and cooperation between Users. Users can find a helper or work as a helper. The Administration acts as an intermediary agent between the Users.

2.2. The administration, as the owner of the SUPERSITTER.BG website and platform, does not work as an assistant and does not seek assistants. Users are solely responsible for the information provided in the advertisements and for the provision of work or services as assistants.

2.3. Users understand and agree that they are solely responsible for compliance with legal requirements related to the exercise of their activities and actions. Users using the SUPERSITTER.BG platform understand that by hiring people or providing services, they may need certain permits and licenses to fulfill employment requirements and perform other legal and/or tax actions provided for in the legislative acts of Republic of Finland.

2.4. The information and personal data of the User on the Website and in the advertisements are provided by the Users themselves, therefore the Administration is not responsible for the accuracy of the information, its correspondence with reality and is not responsible for the losses or damages caused or which could be caused due to the actions, the decisions or contracts of the User made on the basis of the information available on the Website.

 

3. REGISTRATION PROCEDURE AND WEBSITE TERMS OF USE

3.1. The anonymous user can see the ads and profiles of the Users. Anonymous users cannot see the information in Users' profiles.

3.2. Persons intending to use the full range of SUPERSITTER.BG Services must register on the SUPERSITTER.BG website using one of the methods described below:

3.2.1. completing the registration form on the Website, or;

3.2.2. by logging in with a Facebook account.

3.3. If a User adds a photo to their profile, it must be a photo of the User themselves. Adding graphic images/letters/numbers (eg logos, handwritten notes, phone numbers, last names, catchy words) or photos combined with graphic images/letters/numbers instead of photos or otherwise manipulating photos is prohibited. By uploading a photo to his/her profile, the User confirms that he/she has the right to use the photos and that such use does not infringe any rights of third parties.

3.4. Registered Users can post ads, provide information in their User Profile. They may also see more information from Anonymous Users and communicate with other Users using private messages (as described on the Website). Users shall pay a Membership Fee to the Website as per the prescribed procedure to access all its features.

3.5. By registering, the User creates his own data for entering the system (username and password) and undertakes to store this information and not to share it with third parties. In order to reduce the possibility of unauthorized access to the SUPERSITTER.BG platform on behalf of the User, it is recommended to use a strong, hard-to-guess password (it is recommended that the password contain at least 8 characters - uppercase, lowercase letters, numbers and punctuation marks, and the use of easy-to-guess words (the User's first name, surname, etc.) and (or) numbers (for example, date of birth, etc.) is avoided, in addition, it is good to change the password at least once every 6 (six) months. The User is responsible for the strength and security of the login data created by him/her, as well as for their storage and for every single action (transmission of information, published ads, User comments and other activities) performed when entering the Website using of the User's individual name and password. If the SUPERSITTER.BG platform is used by a third party logged into the Website using the User's login data, the Administration considers this person to be the User. If the User loses his login data, he must immediately inform the Administration about this by email or change his login data by entering the SUPERSITTER.BG platform.

3.6. The user is responsible for providing accurate, true and detailed information in the registration form. If there is a change in the User's information filled in the registration form, he/she must immediately update it. The Administration is not responsible for the User or third parties due to the fact that the User provided incorrect and (or) incomplete personal information or that he did not change and supplement the data when the change occurred.

3.7. The user has the right to change, supplement the information during registration, as well as delete his registration at any time. By deleting his registration, the User loses the opportunity to use the full set of functions of the SUPERSITTER.BG platform. The user gets this opportunity again only if he registers again on the SUPERSITTER.BG website.

3.8. By registering on the Website, the User confirms that he/she has reached the age of 18.

3.9. Users pay an upfront fee of a certain amount to obtain Membership, according to a certain procedure on the Website, which gives them access to the most expensive features and options (to the extent specified on the Website) on the Website. Membership is valid for the period for which the fee is paid, unless terminated earlier based on procedures described in these Rules.

3.10. The validity of the membership is automatically extended for such periods as are valid at the time of the extension and the corresponding payments are automatically charged to the User's account, except in cases where the User informs that he/she renounces his/her Membership or that he/she does not wants to extend it before the current membership expires.

3.11. The User may cancel their membership at any time in one of the following ways: i) through the User's profile on the SUPERSITTER.BG website, ii) by informing the administration via [email protected]; iii) if the User has paid for his membership through Paypal – through the Paypal system. If the User cancels their Membership, the Membership fee is non-refundable.

3.12. Administration reserves the right to change Membership plans and Membership fees. These changes will be implemented after the User has been informed of the relevant changes.

 

4. USER RIGHTS AND OBLIGATIONS

4.1. Using the SUPERSITTER.BG platform, the User must:

4.1.1. not violate any laws or commit illegal acts on the Website;

4.1.2. communicates with other Users and the Administration in compliance with generally accepted principles of ethics and morality;

4.1.3. provide only and only true and reliable information to other Users and the Administration, as well as to constantly update their own information

4.1.4. act honestly without intent to mislead other Users and/or the Organizer;

4.1.4. change your login details on the Website if there is a possibility that this information has become available to third parties;

4.1.5. ensures that the information and photo in the User's profile comply with the norms of morality and ethics, as well as that they do not violate copyrights, do not provoke disagreements in any case and on any basis;

4.1.6. ensures that the published information: i) corresponds to the purpose of using the SUPERSITTER.BG platform; ii) does not advertise persons or products without prior notification to the Administration; iii) is not a threat to the functioning of the SUPERSITTER.BG platform or the platform's database (for example programs or documents infected with viruses).

4.2. The Administration has the right to limit the User's rights to use the Website, including completely restricting the User's access to the Website and taking other actions necessary from the Administration's point of view, including, but not limited to, suspension or non-fulfillment of the rights and obligations of such persons , acting as the Administration, if such actions or inactions of the Administration are necessary to ensure the smooth functioning of the Website and/or the rights and obligations of other Users.

4.3. The Administration has the right to refuse registration of a User on the Website and/or remove him from the Website and/or block a User when:

4.3.1. the user has provided or is providing false, erroneous, false and/or incomplete information;

4.3.2. the User's behavior towards other Users does not meet generally accepted moral principles;

4.3.3. the user uses the SUPERSITTER.BG platform to intentionally cause harm to other Users and/or the Administration;

4.3.4. the user violates these Rules or any other applicable legislation.

4.4. The Administration owns the intellectual rights of the Website, its domain name (SUPERSITTER.BG) and the operating system. The User has no right to record, copy, modify, move, transfer or disclose the content that is on the Website.

 

5. LIMITATION OF LIABILITY

5.1. The administration cannot and will not be responsible for the damages caused to a User when entering the SUPERSITTER.BG platform by third parties using the User's login data.

5.2. The administration is not responsible for the advertisements, links and cookies of third parties published on the Website. The user should familiarize himself with the terms of use and the privacy policy of the third parties.

5.3. Due to the peculiarities of the Internet as an external factor, the Administration cannot guarantee continuous access to the Website. The organizer can also limit accessibility to the SUPERSITTER.BG platform or to a part of it, if necessary for the purpose of ensuring security, server maintenance and other objectively important reasons.

5.4. The administration reserves the right to change the content of the website or its functions without notifying the Users. The Administration has the right to decide when to change or terminate the provision of services for any reason and without prior notice, including the right to terminate the provision of service to any User or third party with or without warning and liability to the Users.

 

6. FINAL PROVISIONS

6.1. The Administration has the right to unilaterally change these Rules, and if major changes are made to the rules, the Administration has the right to inform the User about these changes on the Website or through the specified contact details of the Users. Published changes to the Rules enter into force after 5 (five) working days from the day they are published on the Website or sent by email to Users. The changes apply to all Users who have not expressed their disagreement with these changes within the specified period.

6.2. These Rules are created in accordance with the legislation of the Republic of Finland.

6.3. The laws of the Republic of Finland apply to all relations arising on the basis of these rules.

6.4. All disagreements arising from the exercise of these Rules shall be resolved by negotiation. If no agreement is reached, the disputes shall be resolved by the courts of the Republic of Finland according to the established legal procedure.

6.5. Any questions can be sent via email to: [email protected].

 

PRIVACY POLICY

 

1. PURPOSE OF THE PRIVACY POLICY

1.1. This Privacy Policy defines the rights of the Users, the conditions for the management of Personal Data and the purposes of the Website.

1.2. The Privacy Policy has been prepared and the Personal Data provided on this Website is managed in accordance with the requirements of the Regulation and the legislation of the Republic of Finland.

1.3. By providing his personal data to this Website, the User agrees that it will be managed according to the procedure defined in this Privacy Policy.

 

2. TERMS

2.1. This Privacy Policy has certain terms and conditions. In the following lines you can see the conditions and their explanations:

Personal data or Data is any information about the User whose identity is known or can become known directly or indirectly (data subject).

Data Management is any operation or sequence of operations (such as collection, recording, sorting, systematization, storage of Data and other operations) performed with Personal Data using automated or non-automated tools.

A Data Manager is a natural or legal person who manages Personal Data on behalf of the Data Controller.

Data administrator - FAMILY PROJECT OY RISTIHAANTIE 1C44. Company registration number: FI31324374. The website is managed by the Data Controller, and its address is www.SUPERSITTER.BG.

The SUPERSITTER.BG platform. This is a system maintained and managed by the Data Administrator. This system is on the website with which people using the platform can find helpers (babysitter, housekeeper, pet sitter, teacher or other helper) or a suitable helper job.

Privacy Policy is this privacy policy, which describes the main rules regarding the Data Administrator regarding the collection, management and storage of Personal Data, and these rules apply and apply to Users using the Website.

Regulation means Regulation 2016/679 entered into force on 25 May 2018 throughout the EU. This regulation concerns the protection of natural persons through the management of personal data and the free movement of such data, whereby Directive 95/46/EC is considered null and void.

A user is a natural person who has visited the Website of the Data Administrator and who has registered on the site, providing his personal data.

 

3. MANAGED PERSONAL DATA

3.1. The user intending to register on the Website must provide (in other cases the user may provide) the following personal data to the Data Administrator: i) name, surname; (ii) gender; iii) date of birth; iv) email; v) telephone number; vi) place of provision of the service/place of work; vii) photograph; viii) data obtained when connecting to the Facebook profile. In addition, the Data Administrator manages other Personal Information. This information is provided by the User of the SUPERSITTER.BG platform through the publication of advertisements or in another way.

3.2. The Data Administrator has the right to use non-personal data of the Users for the purpose of analyzing the Data using various statistical methods, with the intention of performing statistical or financial analysis, to improve the quality of services, etc. The Data Administrator has the right to publish statistical analyzes with non-personal data, use them for marketing and other purposes.

3.3. The Data Administrator may use cookies on the Website, with the help of which the collected data show the peculiarities of the use of the Website, the behavior of the User or to collect automatically prepared statistics on visits to the site.

3.4. In addition to the above, the Data Administrator manages Personal Data for paid memberships and actions performed on the SUPERSITTER.BG platform.

 

4. PURPOSES OF PERSONAL DATA MANAGEMENT

4.1. Personal data provided by Users is managed for the following purposes:

4.1.1. Provision of services. The Data Administrator collects the personal data of the Users and uses them as an intermediary between persons on the SUPERSITTER.BG platform looking for helpers or work as helpers.

4.1.2. Improving the Website. The Data Administrator collects Data about the Users, statistics of their browsing on the Website, their behavior to evaluate the functionality of the Website and to improve the access and convenience of the services offered.

4.1.3. Contact. The Data Administrator can contact and answer the questions and requests of the Users.

4.1.4. Direct marketing. When a User agrees to receive offers and newsletters, the Data Controller manages the Personal Data by sending offers and information (for example, newsletters, information about offers, news, discounts or asking for an opinion about the services provided) to the User. The user has the right at any time to refuse to receive offers and newsletters and can withdraw his consent at any time. This refusal does not stop or prevent the User from using the SUPERSITTER.BG platform.

4.1.5. Identification of the User. The User's personal data could be used to verify the User's identity, whether he/she is over 18 years of age.

 

5. DISCLOSURE OF PERSONAL DATA

5.1. The User confirms that he understands that the Personal Data provided during registration and in the advertisements will be publicly available to other persons.

5.2. The Data Administrator guarantees that the User's Personal Data will not be sold, provided or transferred in any way without a legal basis to third parties, and that such data will not be used for purposes other than those for which are collected. The Data Controller may transfer Data only in compliance with this Privacy Policy and the legislation of the Republic of Finland.

5.3. Excluding the other cases described in the Privacy Policy, the Data Administrator may transfer the User's Personal Data to third parties in the following cases:

5.3.1. to the service providers of the Data Administrator who cannot have the User's Data (the companies providing accounting services, IT services, lawyers, courts, bailiffs, debt collection companies, database controllers and others) due to the specifics of the services provided by them;

5.3.2. if the User has expressly consented to this transfer of Data;

5.3.3. in cases established by law or when necessary to fulfill the purposes of this Privacy Policy;

5.3.4. The transfer of Data is mandatory when required by law enforcement authorities under a certain legislative procedure of the Republic of Finland;

5.3.5. in other cases defined in the laws of the Republic of Finland.

 

6. USE OF COOKIES

6.1. The Data Administrator may use cookies on the Website. Cookies are small text documents with a unique identification number; they are transferred from the Website to the hard drive of the User's computer so that the Data Controller can distinguish the User's computer and monitor its activity on the Website.

6.2. Using cookies, the Data Administrator collects the following Personal Data: browser type, demographic data, IP address and others.

6.3. The Data Administrator uses the information obtained from the cookies used on the Website for the identification of Users, statistical analyzes of visits to the Website, analysis of User behavior and to help improve the quality of the Website.

6.4. The user can change the settings for the use of cookies (delete/block cookies or part of them) by changing the settings in his browser. Detailed information about cookies, their use and their refusal can be found at http://AllAboutCookies.org or http://google.com/privacy_ads.html.

 

7. DATA STORAGE TERMS

7.1. The Data Administrator stores Personal Data of Users for a period determined by the legislation of the Republic of Finland and other applicable legislative acts, as well as this Privacy Policy, but not longer than necessary to achieve the purposes of Data management according to this Privacy Policy.

7.2. The Data Administrator manages the User Data as long as there is an existing User profile on the SUPERSITTER.BG platform. When the User deletes his profile on the SUPERSITTER.BG platform, the Data Administrator does not store the User's personal data for more than 1 (one) month after the deletion of the User's profile. Paid membership information is stored for five years after the membership expires. In addition, in some cases Personal Data may be stored for a longer period when necessary due to a dispute or in other cases.

7.3. The Data Administrator strives not to store irrelevant or expired Personal Information, therefore when the User updates his profile, the old information is replaced by the new, up-to-date one. Old information is stored if it is necessary according to a certain legislative procedure or for the Data Controller to carry out the activity, but not longer than necessary.

 

8. USER RIGHTS

8.1. By using the Website, the User has the right to:

8.1.1. knows that Personal Data is being managed and for what purpose;

8.1.2. familiarize yourself with your personal data;

8.1.3. request correction or addition of Personal Data if it is inaccurate or irrelevant;

8.1.4. request deletion of Personal Data (right to be forgotten);

8.1.5. requires the Data Administrator to limit the management of the User's Personal Data;

8.1.6. requires the transfer of the Data to another data controller (right to transfer).

8.2. The User has the right to submit any requests related to the Privacy Policy to the Data Controller in writing through the contact methods indicated at the end of the Privacy Policy.

8.3. The user must provide an identity document or identify himself through the electronic means of communication permitted for use with the request.

8.4. The Data Administrator, having received the User's request, gives an answer and undertakes the actions mentioned in the request or refuses to do so, stating the reasons for the refusal, within a period of no longer than 30 (thirty) days from the day of sending the request. Considering the complexity of the requests, the specified period may be extended to two months. In such a case, the Data Administrator informs the User of this extension, as well as of the reasons for the delay.

8.5. When the User sends a request to delete his Personal Data, the Data Administrator is obliged to delete them if this can be based on at least one of the following reasons:

8.5.1. The personal data are no longer necessary to achieve the purposes for which they were collected or managed in any other way;

8.5.2. The User withdraws the consent on which the management of the Personal Data is based and there is no other legal basis for the management of the Personal Data;

8.5.3. The User does not agree to the management of the Data when there is a basis for legitimate interests on the part of the Data Administrator and the Data Administrator does not indicate superior and important legal reasons for further management of the Data;

8.5.4. Personal data has been handled unlawfully;

8.5.5. Personal data must be deleted in accordance with the requirements of the legislation of the European Union and the Republic of Finland.

8.6. The Data Administrator limits the management of the User's Personal Data in the following cases:

8.6.1. The User disputes the accuracy of the Personal Data; the management is limited for such a period in which the Data Administrator can verify the accuracy of the Personal Data;

8.6.2. The management of Personal Data is illegal and the User does not consent to the deletion of Personal Data, but instead requests a limitation of its use;

8.6.3. Personal data is not necessary for the Data Administrator for the purposes specified in section 4 of this Privacy Policy, but nevertheless such data is necessary for the User to assert, exercise or defend legal requirements;

8.6.4. The User disputes the management of Personal Data based on the legitimate interests of the Data Administrator; is limited until it is checked whether the legitimate interests of the Data Administrator are higher than the arguments of the User.

8.7. If the User exercises his right to delete or limit the Data, the use of the SUPERSITTER.BG platform, as well as his access to it, may become impossible.

8.8. Using his right to data transfer, the User has the right to request the Data Administrator to send his personal data directly to another data manager, when this is technically possible.

8.9. The Data Administrator has the right not to satisfy the User's requests with the exception of requests regarding the refusal to receive direct marketing offers and to turn to an extrajudicial institution for dispute resolution when necessary to ensure: (i) the exercise of legal obligations of the Data Administrator; (ii) maintaining public order and preventing criminal activity; (iii) protecting the rights and freedoms of users or others; or (iv) in other cases provided for and described in Section 1 of Article 23 of the Regulation. In any case in which the Data Administrator refuses to fulfill the User's requests, he must indicate the reasons for this refusal.

8.10. If the user notices illegal processing of his data or if a dispute arises with the data controller, the user has the right at any time to turn to the out-of-court settlement institution in Estonia using the procedure shown on the website of the Data Protection Inspectorate www.dataguidance .com/notes/bulgaria-data-protection-overview.

 

9. CHANGES TO THE PRIVACY POLICY

9.1. The Data Administrator has the right to update and change the provisions of this Privacy Policy.

9.2. If major changes are made to the Privacy Policy, the Data Administrator has the right to inform the User of these changes through the indicated contact information and/or on the Website. Published changes to the privacy policy come into force after 5 (five) working days from the day they are published on the Website or sent by email to Users. The changes are applied and valid for all Users who have not expressed disagreement with the changes made within the specified period.

 

10. CONTACT INFORMATION

Users can send all their questions and requests related to this Privacy Policy through the contact methods indicated below:

via email: [email protected]

 

Last updated on 03/01/2022.

Family Projects Oy 02700 Kauniainen, Finland